Privacy Notice
PRIVACY NOTICE
Last Updated: September 22, 2026
This Privacy Notice explains how Nanjing Rongchuangju Trading Co., Ltd., doing business as aurallunre (“aurallunre,” the “Company,” “we,” “us,” or “our”), collects, uses, discloses, stores, and otherwise processes personal information when you visit our website, purchase our products, communicate with us, or otherwise use our services.
Business Information
Brand Name: aurallunre
Legal Company Name: Nanjing Rongchuangju Trading Co., Ltd.
Business Address: Room 3081-8, No. 349 Ningliu Road, Getang Subdistrict, Jiangbei New Area, Nanjing, Jiangsu Province, China
Customer Support Email: service@aurallunre.com
Business Phone: +86 25 5888 9610
Nanjing Rongchuangju Trading Co., Ltd., doing business as aurallunre, operates this website.
This Privacy Notice applies to our website and to the features, tools, products, communications, and services made available through it, collectively referred to as the “Services.”
By using the Services, you acknowledge the practices described in this Privacy Notice.
Where required by applicable law, we will obtain your consent before collecting or processing certain categories of personal information.
If you do not agree with this Privacy Notice, please discontinue use of the Services.
1. INFORMATION WE COLLECT
We may collect personal information directly from you, automatically when you use our Site, or from service providers and other permitted third-party sources.
Information You Provide Directly
When you interact with aurallunre, we may collect information such as your:
name, email address, telephone number, shipping address, billing address, order information, account details, product preferences, customer-service communications, reviews, survey responses, and other information you voluntarily provide.
When you make a purchase, we may also collect transaction-related information necessary to process, fulfill, deliver, and support your order.
Payment information may be processed by third-party payment providers. We do not necessarily receive or store your complete payment-card details.
Information Related to Purchases
When you purchase a product, we may collect and process information relating to:
your order, selected products, quantities, shipping method, payment status, delivery address, billing information, order history, returns, refunds, customer-service requests, and related transaction records.
We use this information to process and fulfill purchases and to provide post-purchase support.
Information You Provide About Another Person
If you purchase a product for another person, send a gift, or otherwise provide information relating to another individual, we may collect information such as that person’s name, delivery address, telephone number, or email address where necessary to provide the requested service.
You should only provide another person’s information when you have the right to do so.
Information Collected Automatically
When you access or use the Site, we and our service providers may automatically collect certain technical and usage information.
This may include information such as your IP address, browser type, operating system, device type, device identifiers, referring pages, pages viewed, links clicked, time spent on the Site, general geographic information derived from an IP address, interaction data, and other technical information relating to your use of the Services.
We may collect this information using cookies, pixels, log files, software development kits, analytics technologies, and similar tools.
2. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to operate the Site, remember preferences, understand how visitors use our Services, improve performance, and, where permitted, provide advertising and marketing content.
Cookies used through the Site may generally fall into the following categories:
- Strictly Necessary Cookies – These cookies are required for important Site functions, such as maintaining your shopping cart, supporting checkout, preventing fraud, and enabling secure Site features.
- Performance and Analytics Cookies – These cookies help us understand how visitors interact with the Site, which pages are viewed, and how the Site performs.
- Functionality Cookies – These cookies allow the Site to remember choices and preferences, such as language, location, currency, or other settings.
- Advertising and Targeting Cookies – Where permitted, these cookies may be used to measure advertising performance and provide advertisements that may be more relevant to your interests.
You may be able to control cookies through your browser settings, device settings, or any cookie-preference tools provided on our Site.
Disabling certain cookies may affect the functionality of some parts of the Site.
3. ANALYTICS AND ADVERTISING TECHNOLOGIES
We may use third-party analytics, advertising, and measurement services to better understand Site traffic, customer interactions, advertising performance, and use of our Services.
These providers may use cookies, pixels, device identifiers, or similar technologies to collect information about your interactions with our Site.
Depending on your location and applicable law, you may have the ability to control or opt out of certain advertising or analytics technologies.
Third-party providers process information according to their own privacy policies and applicable contractual obligations.
4. INFORMATION FROM THIRD-PARTY SOURCES
We may receive information from third parties that assist us in operating our business.
These third parties may include payment processors, e-commerce platforms, shipping and fulfillment providers, analytics providers, fraud-prevention providers, advertising partners, customer-support providers, and other technology or service providers.
We may also receive information if you interact with aurallunre through a third-party platform, such as a social-media service, subject to that platform’s settings and privacy practices.
5. HOW WE USE PERSONAL INFORMATION
We may use personal information for legitimate business and operational purposes, including to:
process and confirm orders; process payments; fulfill and ship purchases; provide tracking information; process returns, exchanges, and refunds; communicate with you about your orders; provide customer service; respond to questions and complaints; maintain transaction records; prevent fraudulent or unauthorized transactions; protect our Site and systems; improve our products, Services, and customer experience; analyze Site performance and customer behavior; personalize Site content and recommendations; administer promotions or surveys; comply with legal obligations; enforce our Terms and policies; and, where permitted, provide marketing or promotional communications.
We may also use information for other purposes disclosed to you when the information is collected or with your consent where required.
6. MARKETING COMMUNICATIONS
If you subscribe to promotional communications or otherwise consent to receive marketing, we may send you information about products, promotions, special offers, or other aurallunre-related content.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages.
Even if you opt out of promotional communications, we may continue to send transactional or service-related messages that are necessary to manage your orders or customer relationship.
These messages may include order confirmations, shipping notifications, payment information, return or refund updates, and customer-service communications.
7. SMS MARKETING AND NOTIFICATIONS
Where SMS or text-message services are offered, we may send text messages only in accordance with applicable law and any consent requirements that apply.
If you voluntarily provide your telephone number and opt in to receive text messages, we may send order-related notifications, customer-service messages, promotional messages, or abandoned-checkout reminders where permitted.
Message and data rates may apply depending on your mobile provider.
You may opt out of promotional SMS messages by following the unsubscribe instructions provided in the message, such as replying STOP, where supported.
We may continue to send non-promotional communications where necessary to complete or support a transaction and where permitted by law.
8. HOW WE SHARE PERSONAL INFORMATION
We may disclose personal information to third parties where reasonably necessary to operate our business and provide the Services.
Service Providers
We may share information with companies that perform services on our behalf, including:
payment processing, website hosting, e-commerce services, order fulfillment, shipping, logistics, customer support, fraud prevention, analytics, advertising, email delivery, SMS services, cloud storage, and information technology services.
These providers are permitted to access personal information only as necessary to perform their services, subject to applicable contractual and legal requirements.
Business Partners
Where appropriate and permitted by law, we may work with business or marketing partners in connection with promotions, advertising, analytics, or other services.
Information will be shared only to the extent reasonably necessary for the relevant activity and subject to applicable privacy requirements.
Legal and Security Disclosures
We may disclose personal information when we reasonably believe disclosure is required to:
comply with applicable laws, regulations, court orders, subpoenas, or other legal processes; respond to lawful requests from government authorities; investigate or prevent fraud; protect our legal rights; enforce our agreements; protect customers or members of the public; or maintain the security and integrity of our Site and business.
Business Transfers
If the Company is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction.
Where required, we will take reasonable steps to ensure that transferred personal information continues to receive appropriate protection.
9. AGGREGATED AND DE-IDENTIFIED INFORMATION
We may create aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you.
We may use and disclose such information for analytics, research, business planning, performance measurement, Site improvement, or other lawful purposes.
10. YOUR PRIVACY RIGHTS
Depending on where you live, applicable privacy law may provide you with certain rights regarding your personal information.
These rights may include the right to request:
access to personal information we hold about you; correction of inaccurate information; deletion of certain information; restriction of certain processing; information about how your information is used or disclosed; portability of certain information; withdrawal of consent where processing is based on consent; and objection to certain marketing or other processing activities.
Privacy rights vary depending on jurisdiction and may be subject to legal exceptions.
To submit a privacy-related request, contact:
Please include sufficient information for us to identify your request and verify your identity where reasonably necessary.
We may retain certain information where required or permitted by law, including for fraud prevention, accounting, taxation, dispute resolution, order history, legal compliance, or enforcement of agreements.
11. CALIFORNIA PRIVACY RIGHTS
Residents of California may have additional rights under applicable California privacy laws.
Depending on the circumstances and applicable legal requirements, these rights may include requesting information about categories of personal information collected, sources of information, purposes of processing, categories of third parties receiving information, and specific personal information maintained about you.
California residents may also have rights to request correction or deletion of certain personal information and to exercise rights relating to certain disclosures or uses of personal information where applicable.
We will not unlawfully discriminate against you for exercising privacy rights available under applicable law.
To submit a California privacy request, contact:
Use the subject line:
California Privacy Request
Please provide sufficient information so that we can reasonably identify and process your request.
12. CHILDREN’S PRIVACY
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If we learn that personal information from a child under the applicable minimum age has been collected without appropriate authorization, we will take reasonable steps to delete or otherwise appropriately handle that information.
If you believe a child has provided personal information to us, please contact:
13. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Where payment or other sensitive information is transmitted through the Site, appropriate security technologies may be used by us or our service providers.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account information, devices, and passwords.
14. THIRD-PARTY WEBSITES
Our Site may contain links to websites or services operated by independent third parties.
These third-party websites may collect information according to their own privacy practices.
We do not control and are not responsible for the privacy practices, security measures, content, or policies of independent third-party websites.
We encourage you to review the privacy policy of any external website before providing personal information.
15. INTERNATIONAL DATA TRANSFERS
Because we operate an online business and use service providers that may operate internationally, personal information may be processed or stored in countries or regions outside your country of residence.
These countries may have privacy and data-protection laws that differ from those applicable where you live.
Where required by applicable law, we take reasonable steps to provide appropriate safeguards for international transfers of personal information.
By using our Services, you understand that information may be processed by us or our service providers in jurisdictions where they operate, subject to applicable legal requirements.
16. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Notice, including to:
complete transactions; maintain order records; provide customer support; comply with accounting, tax, legal, and regulatory obligations; prevent fraud; resolve disputes; enforce agreements; and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
17. COMMUNICATION PREFERENCES
You may change your communication preferences at any time.
For promotional emails, use the unsubscribe link included in the email.
For promotional SMS communications, follow the opt-out instructions provided in the message where applicable.
You may also contact us at:
Please note that opting out of marketing communications does not prevent us from sending transactional communications necessary to process an order, provide customer support, notify you about shipping, or communicate regarding returns, refunds, or security matters.
18. CHANGES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time to reflect changes in our Services, business practices, technology, legal obligations, or privacy requirements.
When we update the Privacy Notice, the revised version will be posted on this page.
The “Last Updated” date at the top of the notice indicates when the policy was most recently revised.
Where required by law, we may provide additional notice before material changes take effect.
19. QUESTIONS, COMPLAINTS, AND PRIVACY REQUESTS
We encourage you to contact us if you have questions, concerns, complaints, or requests relating to this Privacy Notice or our handling of personal information.
You may contact us at:
Customer Support Email:
service@aurallunre.com
Business Phone:
+86 25 5888 9610
Where applicable, you may also have the right to lodge a complaint with a data-protection or supervisory authority in the jurisdiction where you live.
20. CONTACT US
For questions about this Privacy Notice, privacy requests, account information, marketing preferences, or other privacy-related matters, please contact:
Brand Name:
aurallunre
Legal Company Name:
Nanjing Rongchuangju Trading Co., Ltd.
Business Address:
Room 3081-8, No. 349 Ningliu Road, Getang Subdistrict, Jiangbei New Area, Nanjing, Jiangsu Province, China
Customer Support Email:
service@aurallunre.com
Business Phone:
+86 25 5888 9610
Nanjing Rongchuangju Trading Co., Ltd. owns and operates the aurallunre brand and is responsible for the operation of this website and the handling of personal information as described in this Privacy Notice.